Shipping policy

ZetaCove, we understand that receiving your new smart-home product quickly and safely is an important part of your shopping experience. We carefully work with our suppliers and fulfillment partners to prepare, package, and dispatch every eligible order as efficiently as possible.

Orders are generally processed within 1–3 business days after payment has been successfully confirmed. Processing times do not include weekends or public holidays. During holidays, promotional events, product launches, or periods of unusually high demand, additional processing time may be required.

Estimated delivery to the United States and United Kingdom is generally 5–12 business days after dispatch for eligible products. Delivery times may vary depending on the product, supplier location, destination, shipping carrier, customs procedures, weather conditions, and other circumstances outside our control.

Some products may be shipped from different fulfillment locations. If your order includes multiple items, they may arrive in separate packages and on different dates.

Once your order has shipped, tracking information will be emailed whenever available. Please allow 24–72 hours for tracking updates to appear.

Review your shipping address carefully before completing checkout. ZetaCove cannot be responsible for delays caused by incorrect or incomplete customer information.

For shipping assistance, contact support@zetacove.com.